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Privacy Policy

Last updated: 19/01/2026

Rogue Rehabilitation (“we”, “our”, “us”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect personal information including but not limited to:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Health or injury-related information (only where voluntarily provided)

  • Website usage data (IP address, browser type, pages visited)

This information may be collected when you:

  • Submit a form on our website

  • Book an appointment or enquiry

  • Interact with our advertising (e.g. Facebook or Instagram ads)

  • Communicate with us via email, phone, or social media

2. How We Use Your Information

We collect personal information for purposes including:

  • Responding to enquiries and bookings

  • Providing rehabilitation, assessment, or related services

  • Communicating appointment information

  • Improving our services and website experience

  • Marketing and promotional communications (where consent is given)

We do not sell or rent your personal information to third parties.

3. Sensitive Information

Sensitive information (such as health or injury details) is only collected where:

  • You voluntarily provide it

  • It is necessary for delivering our services

By submitting this information, you consent to its use for the purpose intended.

4. Third-Party Services

We may use third-party platforms to operate our business, including:

  • Website hosting providers

  • Online booking systems

  • Email and SMS communication tools

  • Advertising platforms such as Facebook and Instagram

These providers may store data on secure servers, including outside Australia. We take reasonable steps to ensure they comply with privacy standards.

5. Data Security

We take reasonable steps to protect your personal information from:

  • Misuse

  • Loss

  • Unauthorised access or disclosure

This includes secure systems, limited access, and reputable software providers.

6. Accessing or Correcting Your Information

You may request access to, or correction of, your personal information by contacting us using the details below. We will respond within a reasonable timeframe.

7. Marketing Communications

If you receive marketing communications from us, you may opt out at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

8. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience and measure website performance. This data does not personally identify you.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Rogue Rehabilitation
📍 Gold Coast, Queensland, Australia
 

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